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How Conspiracy Theories Are Shaping the 2020 Election—and Shaking the Foundation of American Democracy
Kelly Ferro is a busy mom on her way to the post office: leather mini-backpack, brunet topknot, turquoise pedicure with a matching ombré manicure. A hairdresser from Kenosha, Wis., Ferro didn’t vote in 2016 but has since become a strong supporter of Donald Trump. “Why does the news hate the President so much?” she says. “I went down the rabbit hole. I started doing a lot of research.”
When I ask what she means by research, something shifts. Her voice has the same honey tone as before, and her face is as friendly as ever. But there’s an uncanny flash as she says, “This is where I don’t know what I can say, because what’s integrated into our system, it stems deep. And it has to do with really corrupt, evil, dark things that have been hidden from the public. Child sex trafficking is one of them.”
Ferro may not have even realized it, but she was parroting elements of the QAnon conspiracy theory, a pro-Trump viral delusion that began in 2017 and has spread widely over recent months, migrating from far-right corners of the Internet to infect ordinary voters in the suburbs. Its followers believe President Trump is a hero safeguarding the world from a “deep state” cabal of Satan-worshipping pedophiles, Democratic politicians and Hollywood celebrities who run a global sex-trafficking ring, harvesting the blood of children for life-sustaining chemicals.
None of this is even remotely true. But an alarming number of Americans have been exposed to these wild ideas. There are thousands of QAnon groups and pages on Facebook, with millions of members, according to an internal company document reviewed by NBC News. Dozens of QAnon-friendly candidates have run for Congress, and at least three have won GOP primaries. Trump has called its adherents “people that love our country.”
In more than seven dozen interviews conducted in Wisconsin in early September, from the suburbs around Milwaukee to the scarred streets of Kenosha in the aftermath of the Jacob Blake shooting, about 1 in 5 voters volunteered ideas that veered into the realm of conspiracy theory, ranging from QAnon to the notion that COVID-19 is a hoax. Two women in Ozaukee County calmly informed me that an evil cabal operates tunnels under the U.S. in order to rape and torture children and drink their blood. A Joe Biden supporter near a Kenosha church told me votes don’t matter, because “the elites” will decide the outcome of the election anyway. A woman on a Kenosha street corner explained that Democrats were planning to bring in U.N. troops before the election to prevent a Trump win.
It’s hard to know exactly why people believe what they believe. Some had clearly been exposed to QAnon conspiracy theorists online. Others seemed to be repeating false ideas espoused in Plandemic, a pair of conspiracy videos featuring a discredited former medical researcher that went viral, spreading the notion that COVID-19 is a hoax across social media. (COVID-19 is not a hoax.) When asked where they found their information, almost all these voters were cryptic: “Go online,” one woman said. “Dig deep,” added another. They seemed to share a collective disdain for the mainstream media–a skepticism that has only gotten stronger and deeper since 2016. The truth wasn’t reported, they said, and what was reported wasn’t true.
This matters not just because of what these voters believe but also because of what they don’t. The facts that should anchor a sense of shared reality are meaningless to them; the news developments that might ordinarily inform their vote fall on deaf ears. They will not be swayed by data on coronavirus deaths, they won’t be persuaded by job losses or stock market gains, and they won’t care if Trump called America’s fallen soldiers “losers” or “suckers,” as the Atlantic reported, because they won’t believe it. They are impervious to messaging, advertising or data. They aren’t just infected with conspiracy; they appear to be inoculated against reality.
Democracy relies on an informed and engaged public responding in rational ways to the real-life facts and challenges before us. But a growing number of Americans are untethered from that. “They’re not on the same epistemological grounding, they’re not living in the same worlds,” says Whitney Phillips, a professor at Syracuse who studies online disinformation. “You cannot have a functioning democracy when people are not at the very least occupying the same solar system.”
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Experts who follow disinformation say nothing will change until Facebook and YouTube shift their business model away from the algorithms that reward conspiracies. “We are not anywhere near peak crazy,” says Mele. Phillips, the professor from Syracuse, agrees that things will get weirder. “We’re in trouble,” she adds. “Words sort of fail to capture what a nightmare scenario this is.”
But to voters like Kelly Ferro, the mass delusion seems more like a mass awakening. Trump “is revealing these things,” she says serenely, gesturing with her turquoise-tipped fingernails. Americans’ “eyes are being opened to the darkness that was once hidden.”
After yoga in the morning, Ferro says, she often spends hours watching videos, immersing herself in a world she believes is bringing her ever closer to the truth. “You can’t stop, because it’s so addicting to have this knowledge of what kind of world we’re living in,” she says. “We’re living in an alternate reality.”